The Cotswold Company

DELIVERY - standard items and items marked

With the exception of personalised products, most in-stock items are despatched within 5 working days and will be delivered by one of our parcel delivery partners within 5 working days of despatch. We use a number of despatch locations and you may receive more than one delivery for a single order.

FURNITURE DELIVERY - items marked

For the UK mainland we deliver to almost every postcode every day and you will be able to choose a delivery date at the time of ordering (for out of stock items you will be contacted once in stock to arrange a delivery date). A day or two before delivery you will be called to confirm delivery and will be given a four-hour delivery window. For N Ireland, Scottish Islands, Scilly, Isle of Man and certain remote mainland postcodes you will be contacted by our delivery partner within 7 days of ordering to arrange a mutually convenient delivery date.

For the following postcodes: PA21, PA22, PA23, PA27, AB, BT, DD, DG, EH, FK, HS, IM, IV, KA, KW, PA, PH, TD, TR, ZE, you will be contacted directly once your order is at the depot to arrange a delivery day. Deliveries will typically be made within 7 working days of your order being received at the depot. For all other areas, you will receive a delivery date when you place your order.

All delivery crews carry identification and, if required, will call you en-route to give you an approximate arrival time. Your furniture will be delivered to the room of your choice. Assembled furniture will be unpacked and all packing materials removed. You will be required to inspect the good thoroughly before accepting delivery. Please ensure that furniture will fit into the room for which it is intended, and that it will fit through all access points to the room.