FAQ - Account Details | The Cotswold Company

Frequently Asked Questions

Account Details
Why should I register?
How do I register?
How do I order a copy of the catalogue?
How do I update my details?
I can't remember my password. What do I do next?
My password is not recognised. What do I do next?
How do I unsubscribe from your mailing list?



If you can't see you question listed here then please contact us .





Why should I register?
You do not need to register to shop at The Cotswold Company. Simply choose 'Just Checkout' to bypass the registration and login screens. However, by registering we can securely store your billing and delivery addresses and your credit card details. Registered customers are also able to view their order history.

How do I register?
You can register online, for more information please see
'Managing My Account'

How do I order a copy of the catalogue?
You can
request a catalogue online. If you are registered, please sign-in first and the request form will be pre-populated.

How do I update my details?
To update you details please
log in or contact us.

I can't remember my password. What do I do next?
You will need to reset your password. Please fill out a
password reset request and you will be set a new password within a few minutes.

My password is not recognised. What do I do next?
You will need to reset your password. Please fill out a password reset request and you will be set a new password within a few minutes.

How do I unsubscribe from your mailing list?
To unsubscribe from receiving our emails, please follow the instructions within each email. To stop receiving our catalogues, please contact us..