Delivery Information at The Cotswold Company

Frequently Asked Questions

Delivery
When will I receive my order?
Do you deliver outside of the UK?
Can I order items that are out of stock?
I haven't received my order - what should I do?



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When will I receive my order?
Please see 'Delivery Information'

Do you deliver outside of the UK?
We are currently only able to deliver to the UK mainland. Unfortunately we are unable to deliver to Ireland, the Scilly Isles, the Isle of Man, the Isle of Wight or Scottish Islands. We are able to deliver to a port, for more information about this service, please contact our customer service team.

Can I order items that are out of stock?
Yes. Where we show an expected date or stock becoming available, you are able to order the item. For parcel orders, any in-stock items will be despatched immediately and the rest when it becomes available. In-stock 2-man items will be held back until your order is complete and once ready you will be contacted to arrange a convenient delivery date.

I haven't receive my order - what should I do?
If you haven't received your order, you can contact us for more information.