The Cotswold Company team have spent the past 16 years supplying the nation with country inspired furniture made from Mother Nature's finest materials. When it comes to wooden furniture we know our stuff and we take immense pride in our products and the service we provide.
We deliver stylish, solid furniture to our customer’s doorstep and make it as swift, easy and enjoyable for them as it can possibly be! We offer free delivery as standard and if you’re in a hurry we can deliver next day. We ensure we’re always packed to the rafters with a huge variety of storage solutions and accessories to suit both traditional and contemporary living, all with country life at its heart.
Our products are sustainable and as well as being beautiful, are intended to last for generations to come. Our Customer Service team are wonderful, they are knowledgeable about the product and have a ‘bend over backwards’ approach to helping customers and resolving any issues.
Honesty is at our core, we are a fair, trustworthy company that intend to offer quality and style for minimal cost and effort to our customers. If these values are ever compromised it is our mission to rectify this as swiftly as we can. If our customers trust us, we know we’re doing the right thing.
What these words mean to our Company
Since The Cotswold Company began our products have been inspired by the joys of living in the great British Countryside. The warmth and homely spirit that we associate with country life is at the core of our product selection.
Our products are made from a wide variety natural materials. We think that Mother Nature does it best, so we try and keep her involved wherever possible, from solid wood furniture to our 100% cotton cushions, we try to source products that are authentic, not synthetic.
We at The Cotswold Company are proud of our products, their price and the service we provide to our customers. Maintaining pride in everything we do is at the heart of our team.
We’ve developed our own, dedicated and knowledgeable customer service team who are on hand to take your call 7 days a week. What they don’t know about our products isn’t worth knowing, so rest assured that they are always on hand when you’re in need of their expertise. They’re approachable, friendly and helpful and want to keep you posted at every stage of your order so that you know exactly what’s going on and when.
Swift, Easy and Enjoyable
The Cotswold Company Team are constantly evaluating the service we provide. We’re always challenging the way our site operates and the efficiency of what we deliver. We want to make it easy and enjoyable and we’re never satisfied, so we’re continuously making those little tweaks here and there that make a big difference to our customer. On top of all this, we offer free delivery on all items and for a little extra we’ll even deliver the next day!
Packed to the Rafters
Our aim is to ensure our vaults are always well stocked with great furniture so our customers aren’t left waiting around. If we’re out of stock, it won’t be for long and our lovely team will keep you posted on when your goods will be ready.
Our customers share our love of country living and they each have their own way of creating their ideal retreat, so we do our very best to provide a broad selection of options that cater for all sorts of homely havens.
Traditional & Contemporary
Our products are timeless and we select each style to suit a variety of spaces. Contemporary in function yet classic in design, combine this with the natural finish of Oak and Pine and you’ll find a stunning range of furniture that sits comfortably in a modern flat or an old cottage.
Wood is a fantastically sustainable material, not only can more of it be grown but the material itself is synonymous with longevity. When you invest in wooden furniture, you’re investing in something that will last and that’s one of the many things we love about it.
Our customers opinions are important to us, so we share them with everyone across our entire site. We do this because we’re confident that we provide great products and an amazing service and we know honesty is the best policy.
Fair & Trustworthy
Our ultimate goal is customer satisfaction, if there’s a problem we want to resolve it as quickly and easily as possible. If for any reason your product arrives with a fault or damage, we will replace it as soon as humanly possible or issue you a full refund. It’s a simple way of saying, we believe in our product, but we know we’re only human, so if something goes wrong, keep the faith and we’ll put it right.
Our team are dedicated to sourcing quality products that arrive with you safe and sound. From our buyers to the warehouse staff and our trusted delivery team, we want nothing but the best for you.
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