Lyon Oak
Extra Large Triple Wardrobe with Mirror
£999 £849
Save £150
Product description
Product specifications
Delivery & Returns
Reviews(17 reviews)
The unit is fine overall, though the right-hand door on ours is not entirely flush at one end, meaning it will have to be filed down before the door can be shut. I did expect better for the money. My main message here is to think carefully about paying for construction of this unit by the delivery company. The people who came to do ours had only built one before apparently, and it took them nearly three hours, by which time their initially cool attitude had become decidedly icy. They still had deliveries to make before a long drive back home so I have sympathy for them, but the whole service is less than professional and as I said above, we ended up with a wardrobe that doesn't actually work properly! Not the most positive experience, but the wardrobe will do its job OK in the end.
Dear Mr McGinn, Thank you for your comments. We apologise for the fault on the door. Following our telephone conversation, we are looking forward to hearing from you to resolve this issue. Thank you for shopping at The Cotswold Company. Kind Regards, Dominique Lentchou, Customer Service Advisor
Its a lovely wardrobe. BIG, solid and looks very nice. I wasn't quite expecting so much construction - the whole of the top section is flat pack, the drawers are pre-constructed and solid. It goes together quite well though with a few niggles: the rail supports that fit to the inside of the top panel have no markings to locate them properly; the screws that you screw the top on with are too short (had to use my own)and the whole unit is very critical of an uneven floor, resulting in doors that don't close properly until you have chokked the feet to square it up again. You WILL need a power screwdriver to put it together (or spend the £45 to get the delivery men to build it for you)
Dear Ben, thank you for your review. Sorry to hear you had a few issues assembling this wardrobe, particularly that the screws provided were too short - this is obviously not what we would expect at all. I have spoken to our Head of Quality Control regarding this who has assured me that since your review we have looked in to this and ensured all of our stock of this item has the correct components included. Kind regards, Sara Davey, Customer Services Team Leader
Nice wardrobe but really difficult to put up. Instructions vague and some of the screws too short. Guide holes for the screws to hang the doors badly sited, tried to correct it as much as we could ourselves but now the right hand door keeps popping open because it's not sited correctly over the magnet to hold it shut. Only 2 of the 3 guide holes for the door handles were drilled. A LOT more self assembly than I had expected for this amount of money. You definitely need two people, a power drill and a local DIY store!
Dear Julie McCrea. Thank you for taking the time to write a review. I am sorry that there were assembly issues surrounding this order. As the item is so larger unfortunately there is slightly more assembly than others so delivery can be made. I have however just been in touch so we can attempt so resolve the issue for you. Kind Regards, Andrew. Customer Service Adviser.
