Mottisfont Painted
Triple Wardrobe

We ordered 2 of these & chest of drawers. What an absolute disaster & really wish i hadnt bothered! We have renovated 2 houses & assisted with the build of 2 large extensions so i foolishly dismissed previous comments about the problems of putting the wardrobes together thinking we have experience of diy & plenty of flat pack but oh how wrong we were!! The page of instructions may as well not be included. They are no help whatsoever! Screw holes were in the wrong place or none existant, bits were missing & door was very badly finished & marked. The chest of drawers was due a week after the wardrobes so we cancelled that as found it from another company for a £100 cheaper which helped with our disappointment! I wish i had been able to see these prior to ordering or paid more attention to the previous reviews! Cotswold companys customer service though was great & they tried to help as much as possible with instructions, although in the end we had to get a carpenter friend in to help - who was quite astonished! Cotswold Co sent a new door out to us within a week or two & were very helpful & i would definately order from them again but certainly not from manufactures of these wardrobes!!

Awful quality - paint chipped off the base unit as soon as I touched it. Returned along with the rest of our order. Very disappointed. Were told that our refund would be processed the day after the furniture was collected. This did not happen meaning we have incurred £90 credit card charges that this company will not reimburse us for. We had to ask for the refund to be processed more than 2 weeks after the goods were collected. Dreadful furniture and dreadful service.

I am very pleased overall with the wardrobe but the instructions for assembly were very poor and should be improved to help future customers