The Cotswold Company logo

Privacy and Cookies

What are Cookies?

Cookies are perfectly safe little text files that are stored on your computer when you visit web pages. We use cookies like this to make our website more usable. For example, it's cookies that allow us to keep track of what you've put in your basket and remember you when you come back to our site later. Cookies are really useful and not at all dangerous. We're dedicated to privacy, so we don't store really personal information such as credit card details in cookies. All we use them for to improve your experience of the site.

To place an order on The Cotswold Company you must have cookies enabled. To find out how to turn cookies on or off, see Managing Cookies below. If you don't want to enable your cookies, don't worry, you'll still be able to use our site, but you'll find that many features won't work until cookies are activated. For example, you will be able to view our products but you won't be able to place an order.

As well as our own cookies, we do have relationships with some trusted suppliers who might set cookies during your visit. This are used for remarketing, which is simply a way to show you new products and services based on what we think you're interested in. It's completely optional, so if you want to learn more, or opt out, read our section about Ads and Remarketing.

There is a notice on our home page when you first visit our site which confirms we use cookies and provides a link to this cookies policy. If you use this website after this notification has been displayed to you, this will constitute your consent to our use of cookies for the purposes described in this cookies policy and our website privacy policy.

Our Cookies

Below are a list of the cookies that we use on this site. Each cookie falls under the category of either 'essential cookies', 'performance cookies' or 'third-party cookies'. For a definition of each category, see the descriptions below this table.

Service Type of Cookie Why Do We Use It?
Shopping Basket Essential We use these very important cookies to store information about your shopping basket. This way, if you navigate away from the site and return later, your basket is remembered. You would not be able to place an order with us without allowing this cookie.
Visual Website Optimiser Performance We use these cookies as part of our testing tools that allows us to see which elements of our site are the most successful and which elements can be improved upon. Without tracking how users are interacting with our site, we won't know how to improve it.
Google Analytics Performance We use these cookies to gather information about how The Cotswold Company is used. Without these cookies, we wouldn't know which pages are most visited, or how many people visited them. We also use these cookies to find out how you arrived at our site. For example, either from a search engine or an email.
Webgains Performance These cookies help us find out where you came from. In this case, we can use cookies to reward the site that directed you here and better optimise how we spend money on our many channels.
Social Performance These cookies allow you to share information on social networks such as Facebook, Twitter or Pinterest.
Remarketing 3rd Party These cookies are set by our trusted remarketing partner. They provide simply a way to show you new products ads and services based on what we think you're interested in. More detail on this in our Remarketing section.
Essential Cookies

Essential cookies are cookies that we drop on your machine that are used to make the website function on a basic level. Without these cookies, you would not be able to use the website to place an order. These cookies are very important, The Cotswold Company would not work without them.

Performance Cookies

Performance cookies are cookies that we drop on your machine that aren't essential to the core functionality of the site, but do allow us to make non-essential improvements to the site presentation or allow us to capture really useful information about how the site is used in order to improve it.

Third Party Cookies

Third party cookies are not actually set by us, but by a few trusted partners such a Google. Our third party cookies are used for remarketing, which is a way to show you new products and services based on what we think you're interested in. Remarketing is common, but if you want to learn more, or opt out of all third party cookies, you can do so by visiting the Network Advertising Initiative.

Managing Cookies

If you do not have cookies enabled on your computer, your experience with us will be limited to browsing and researching. Some of the more crucial features, such as the checkout, will be disabled. Follow the instructions below if you want to enable or disable the cookies on your internet browser.

Due to our integration of cookies into various features throughout our website we are not able to provide you with the ability to disable cookies individually.

PC Users

If you are using a PC, select your internet browser from the list below to learn how to enable cookies. To identify your browser, click on 'Help' at the top of your browser, then click on 'About'.

Internet Explorer
  1. Click 'Tools' (the cog symbol on newer versions) at the top of the browser then select 'Internet options'. Click on the 'Privacy' tab.
  2. Use the slider to set your privacy level, which will affect the types of cookie allowed by your browser.
  3. Settings above Medium will disable cookies. Below Medium enables them. Read the description to see which level is right for you.
Google Chrome
  1. Click 'Tools' at the top of the browser and select 'Options'.
  2. Click on the 'Under the Hood' tab. In the 'Privacy' section, select the 'Content settings' button.
  3. Select 'Allow local data to be set' to enable cookies.
Mozilla Firefox
  1. Click 'Tools' at the top of your browser and select 'Options'. (Press F10 if your toolbar is hidden.)
  2. Select the Privacy icon. In the 'History' drop down, select 'Use custom settings for history'.
  3. Select 'Accept cookies from sites' and 'Accept third-party cookies' to enable cookies.
Safari
  1. Click on the Cog icon at the top of the browser, then select 'Preferences'.
  2. Click on 'Security' and select 'Block third-party and advertising cookies'.
  3. Click 'Save'.
Other

If you're not using one of the above internet browsers, please check the help files for the software you are using.

Mac Users

If you are using a Mac, select your internet browser from the list below to learn how to enable cookies. To identify your browser, click on the Apple menu and select the 'About' option while your internet browser is open.

Safari
  1. Click on 'Safari' at the top of the browser window. Select 'Preferences'.
  2. Click on 'Security' and then 'Accept cookies'.
  3. Click on 'Only from site you navigate to' to enable cookies.
Mozilla Firefox
  1. Click on 'Mozilla' or 'Firefox' at the top of your browser, then select 'Preferences'.
  2. Locate the cookies options under 'Privacy & Security'.
  3. Select 'Enable cookies for the originating web site only' to enable cookies..
Google Chrome
  1. Click on 'Tools' at the top of your browser, then select 'Options'.
  2. Click on the 'Under the Hood' tab then locate the 'Privacy' section. Select the 'Content settings' button.
  3. Select 'Allow local data to be set' to enable cookies.
Opera
  1. Click on 'Tools' at the top of your browser, then select 'Settings'.
  2. Click on 'Preferences' then select the 'Advanced' tab.
  3. Select 'Accept Cookies' to enable cookies.

If you're not using one of the above internet browsers, please check the help files for the software you are using.

Mobile and Tablet Users

To block or enable cookies on your specific mobile device, consult the documentation or online help files for the product you are using.

Banners, Ads and Remarketing

We mentioned above that we occasionally use third-party cookies to provide you with ads that may be relevant to your interest based on what you've looked at on our site. These ads are provided by a third party agency when you visit other websites. The adverts are designed to highlight complementing products or new designs and styles that might interest you. The technology that allows us to do this is based on cookies. To learn more about cookies, view our What Are Cookies section.

We'd like to assure you that the data contained in the cookies that allow us to provide these ads are completely anonymous. Our third-party cookies do not contain any of your personal information.

The remarketing agencies that we use are Google and Criteo. To find out more about Criteo, how it works, and what kind of information they store, please read Criteo's privacy policy. To learn more about how Google treats your privacy online, please read Google's advertising privacy FAQ.

The idea of the adverts is that we can show you material that is relevant to you. We'd very much like to continue doing that. However, you can choose to opt out of this kind of advertising whenever you like. To opt out of seeing our Criteo adverts, follow this link. To opt out of Google advertising, follow this link. Before opting out of Google remarketing, we'd highly recommend reading Google's advertising privacy FAQ above.