Contact us

Live Chat

The quickest way to contact us is via Live Chat.

Start Live Chat

Live Chat opening hours:

Monday:	09:00 – 19:00
Tuesday:	09:00 – 19:00
Wednesday:	09:00 – 19:00
Thursday:	09:00 – 19:00
Friday:	09:00 – 19:00
Saturday:	09:00 – 17:30 (Sales only)
Sunday:	10:00 – 16:00 (Sales only)
Bank Holidays:	09:00 – 17:30

Sales & Customer Services

To place your order by phone, or to talk to our customer service team, please call us on:

0333 200 1725
local call rate

Sales & Customer Services opening hours:

Monday:	09:00 – 19:00
Tuesday:	09:00 – 19:00
Wednesday:	09:00 – 19:00
Thursday:	09:00 – 19:00
Friday:	09:00 – 19:00
Saturday:	09:00 – 17:30
Sunday:	10:00 – 16:00 (Sales only)
Bank Holidays:	09:00 – 17:30

Customer Services

Help & FAQs Track your order Return an item or report damage

Stores & Outlets

If you'd like to visit or contact any of our Furniture Stores or Outlets, you can find our locations and contact details on our stores page.

Cotswold Company Store Locations

Head Office

Alternatively you may write to us with your comments at our head office address:

The Cotswold Company Ltd
Ground Floor
Norfolk Tower
48-52 Surrey Street
Norwich
NR1 3PA