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Warm White Large Mirror

Although the mirror itself is lovely, it isn’t worth £175. The driver also couldn’t find my house and then when I rang to say why hasn’t it been delivered the lady rudely said you will need to pay an additional £20 for another delivery. He went to the wrong house and I needed to take another day of work. Overall not overly pleased if I’m honest.

Mirror at best is ok. However, the customer service was appalling. Ordered on 29th April, delivered 24th September despite being told 12 week lead time. It was not so much the time but the fact that I was told 4 different delivery times by different people. Trying a get an email reply or phone call back was very difficult and even when I finally did get through to speak to somebody, the return phone call never came. It seemed very clear to me that nobody knew where this mirror was or would take any accountability for it except to blame Covid. I'm sorry, just not good enough!!

Beautiful simplistic mirror. Happy with my purchase, and would furniture shop again with Cotswold Co as I love their style. Only minor fault if I were being very picky is that the paint job/finish could be slightly better over the bobbled decorative edge of the mirror. In some places the paint is a bit clumpy. However, I appreciate the texture underneath might make it difficult to paint quickly. Still love the mirror overall.