Bourton Painted
Double Shelf
£149
Product description
Product specifications
Delivery & Returns
Reviews(5 reviews)
Lookers good although lots of gaps where painted. There was only a hook to hang this to the wall which is not fit for purpose, I have therefore had to drill holes in it and screw to wall. There should have either been pre drilled holes or a bracket to mount on wall. Now I have screw heads on show. Cotswold co, I don't suppose you have a touch up tin of paint or filler do you? Overall looks good and does the job.
Thank you for taking the time to leave a review on our website Daniel. I'm really sorry there is a problem with your shelves but I'm confident we can provide a solution. Unfortunately my attempts to contact you have been unsuccessful. Please can you telephone me on 0844 984 0003 at the earliest opportunity. Kind Regards, Sean Chaplin, Customer Services.
It arrived promptly and looks great in our downstairs cloakroom.
Unfortunately, one of the hooks fell apart under light use. Customer services are sending a replacement but this has yet to arrive. Delivery T&c's also sounded rather draconian, threatening redivery charges unless we stayed in all day, but the delivery ended up being right at the beginning of the nominated day so was not a problem in the end. Supplied mountings seemed inadequate to me, too (I bought some decent sized screws and drilled through the back instead). Apart from that, fine!
Dear Robin,Thank you for taking the time to review your order and for leaving us some valuable feedback. We are disappointed to hear that you have rated us low in your review and disappointed to hear that you have experienced problems with the fittings. We at Customer Services are here to help with any problems you may have and we are open between the hours of 8.30am-7pm Mon-Fri on 0333 044 2846 if you should have any further problems or wish to discuss your review further please do not hesitate to contact us. Kind regards Simon. Customer Services