Chester Charcoal
Double Larder

Item delivered more than two weeks ago minus shelf supports plus damaged drawer. I have managed to make rough supports for one shelf with a scrap of wood and have glued the drawer but in spite of phone requests and e mails still no supports. I understand an attempt was made to deliver missing bits but I was given no information as to when this was to be so unfortunately was not available to receive the goods and there was no attempt to leave the parcel with a neighbour. My utensils, glassware and China are spread all over my tiny flat so what was to have been a nice purchase has turned out to be a nightmare. When you print this in your review column put it down as Two stars! I am tempted to put this on social media to warn others

Excellent build quality such a disappointment that it took over 14 weeks to arrive and then when it did the hardware and shelving brackets were missing. Over a week since delivery now and no sign of any brackets or knobs for the main doors. I have had to result to make my own brackets as otherwise we would be unable to use the unit, even then we have had to ‘make do’ with strings for knobs until something turns up.Not what you would expect for a premium product sold at a premium price

I love The Cotswold Company the products are such high quality. Delivery drivers are always helpful and go above and beyond. See photo of my beautiful new additions.